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Explore dealership resources that will help you improve sales, capture customer info, and set more appointments. Check out free articles, scripts, videos, and training resources as our gift to you for visiting.

dealership phone call metrics

There are a lot of things about sales that can’t be taught, but no dealership can survive without tying their phone performance

Sales training for dealerships is ongoing, even monthly group sessions don’t seem to get your appointment numbers to budge. Worse, half the

phone sales psychology

You’re consistently hitting 28% for your appointment rates from inbound calls, which is the industry standard. It’s solid, but there are a

“So what are you looking for today?” That tired, generic phone track has been stalling out appointments and crushing commissions for years.

Phone training for car dealerships

If your dealership’s sales numbers hover around the industry average, chances are you’ve got the basics in place: phone scripts, an appointment

One of the toughest things to deal with in auto sales is setting an appointment, getting your hopes up… and then being

Let’s face it: most service departments are great at servicing cars, not customers. In fact, you usually don’t even have to look

phone tracks

It’s happened a thousand times to every associate in automotive sales: a customer call seems to be going well, there’s interest in

sales scripts vs word tracks

Phone scripts are a transformative strategy for dealerships looking to maximize their appointment rates and exceed their sales goals. They ensure that

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